Key Features:
✔ 12L Capacity – Perfect for Medium to Large Batches
Ideal for preparing soups, sauces, stocks, pasta, shellfish, and more in commercial or home kitchens.
✔ Premium 18/10 Stainless Steel Construction
Built with food-grade, corrosion-resistant stainless steel that stands up to daily use while maintaining its polished appearance.
✔ Heavy-Duty Sandwich Base for Even Heat Distribution
Dual-layer stainless steel base with a thick aluminum core ensures quick, even heating across all cooktops—including induction.
✔ Riveted, Ergonomic Handles
Designed for a secure, comfortable grip during transport, even when the pot is full.
✔ Energy-Efficient & Long-Lasting
Excellent heat retention reduces cooking time and energy consumption while maintaining food temperature longer.
✔ European-Inspired Design
Sleek, professional look complements any kitchen setup—perfect for both front-of-house and back-of-house use.
✔ Easy to Clean
Smooth surfaces inside and out make cleanup quick and simple. Dishwasher safe.
Tip: For first-time use, apply a thin layer of oil when cooking salty foods or boiling water to maintain the integrity of the steel.
Specifications:
✔ Material: 18/10 Stainless Steel
✔ Capacity: 12 Liters
✔ Internal Dimensions: 200 × 200 mm
✔ Wall Thickness: Approx. 0.8 mm
✔ Bottom Thickness: Approx. 3 mm
✔ Weight: Approx. 2.25 kg
Note: Sizes refer to internal pot measurements, excluding lid, handles, and edges.
Ideal For:
✔ Commercial Kitchens
✔ Catering & Hospitality
✔ Bulk Meal Prep at Home
✔ Soups, Broths, Seafood, Pasta & More
Package Includes:
✔ 1 × SOGA 12L Stainless Steel Stock Pot (Commercial Grade)
- UPC 9357641006566
- Brand SOGA
- Mfg Part # SOGAStockPot25CM12L
Shipping Policy
We ship exclusively within the United States. Orders are processed within 24 - 48 hours, with an estimated delivery timeline of 7-15 business days after processing.
Before Returning an Item:
If you wish to return a product, please email us first at support.us@sogainternational.com. Our friendly customer service team will provide you with the return address and guide you through the return process. Please note, our warehouse functions primarily as a dispatch center and cannot accept returns or process sales.
Damaged or Defective Items During Transit:
If you receive a damaged item, we apologize for the inconvenience and will assist you promptly. We take utmost care in packaging our products securely with high-quality materials. For damaged items, you are entitled to a replacement or refund. To initiate the process, we may request photos and/or videos of the damaged item. Our team will review your claim and provide further instructions.
Faulty Items:
For minor issues, we provide spare parts. Major issues require the item to be returned for repair; if repair is not possible, a replacement will be provided. Please email us at support@heyhey.usa.com if you need to return a faulty or damaged item.
Change of Mind Returns:
You may return items for a refund or replacement within 14 days, provided they are in their original packaging and unused. Refunds will exclude the original postage, handling fees, and a 5% administration fee. Return shipping costs are your responsibility.
Late Shipment:
For delayed shipments, please email us at support.us@sogainternational.com for the tracking number. You can also contact the courier directly to inquire about missed delivery attempts. Typical delivery times are 2-3 business days within Victoria, 3-5 business days within NSW, QLD, and SA, and 7-10 business days within TAS, WA, and NT.
Purchases Made by Mistake:
Items purchased in error can be returned within 14 days for a refund or replacement, provided they are in their original packaging and unused. Refunds will exclude the original postage, handling fees, and a 5% administration fee. Return shipping costs are your responsibility.
Product Not as Described:
We guarantee that all items supplied are as described and fit for their intended purpose. If not, you may request a replacement or refund within 14 days of receiving the product. Items must be in their original packaging and unused for refunds to be processed.
For Marketplace Sellers/Third-Party Sellers Returns:
Products purchased from third-party sellers on our marketplace are fulfilled and shipped directly by them, not by HeyHey. Each seller has their own return policies and procedures. While some sellers align closely with HeyHey's return policy, others may have different terms. Please review the seller's return policy before purchase, as change of mind returns are at the discretion of the seller and may not always be accepted.
We strive to resolve any issues promptly and value your feedback on how we can improve our service. Please email us at support.us@sogainternational.com with any suggestions, advice, or complaints.
