✓ Key Features:
✓ Heavy-Duty & Rust-Resistant Construction: Built with a premium blend of ABS, TPU, and aluminum alloy for exceptional strength and long-term durability. Designed to withstand moisture and corrosion, even in humid environments.
✓ Automatic Rewinding Line: Features a smart pull-back mechanism that automatically retracts the line after use. Keeps your space neat, reduces clutter, and minimizes tangling for safer, smoother operation.
✓ Compact & Space-Saving: Ideal for small areas such as laundry rooms, bathrooms, balconies, or closets. The retractable design disappears when not in use.
✓ Waterproof & Rustproof: Perfect for indoor or semi-outdoor use in damp areas—built to endure moisture exposure without rust or degradation.
✓ Easy Maintenance: A simple wipe with a damp cloth keeps the rack looking clean and new.
Installation Tips:
For best results, install on solid, smooth surfaces like tile, glass, or wood. Avoid weak or textured surfaces (e.g., painted walls, wallpaper, or whitewashed finishes) unless properly reinforced with wall anchors or drilled installation.
Please Note:
✓ Color may vary slightly due to screen and lighting differences.
✓ Manual measurements may have a 2–3% size variation.
Specifications:
✓ Material: ABS + TPU + Aluminum Alloy
✓ Color: Black
✓ Load Capacity: 20kg
✓ Product Dimensions: 160 x 104 x 55mm
✓ Weight: Approx. 0.81kg
✓ Package Dimensions: 200 x 111 x 60mm
Ideal For:
✓ Home Use
✓ Commercial Use
Package Includes:
✓ 1 x SOGA Retractable Clothesline Rack
- UPC 9357641043691
- Brand SOGA
- Mfg Part # BSLY06
- Color Black
Shipping Policy
We ship exclusively within the United States. Orders are processed within 24 - 48 hours, with an estimated delivery timeline of 7-15 business days after processing.
Before Returning an Item:
If you wish to return a product, please email us first at support.us@sogainternational.com. Our friendly customer service team will provide you with the return address and guide you through the return process. Please note, our warehouse functions primarily as a dispatch center and cannot accept returns or process sales.
Damaged or Defective Items During Transit:
If you receive a damaged item, we apologize for the inconvenience and will assist you promptly. We take utmost care in packaging our products securely with high-quality materials. For damaged items, you are entitled to a replacement or refund. To initiate the process, we may request photos and/or videos of the damaged item. Our team will review your claim and provide further instructions.
Faulty Items:
For minor issues, we provide spare parts. Major issues require the item to be returned for repair; if repair is not possible, a replacement will be provided. Please email us at support@heyhey.usa.com if you need to return a faulty or damaged item.
Change of Mind Returns:
You may return items for a refund or replacement within 14 days, provided they are in their original packaging and unused. Refunds will exclude the original postage, handling fees, and a 5% administration fee. Return shipping costs are your responsibility.
Late Shipment:
For delayed shipments, please email us at support.us@sogainternational.com for the tracking number. You can also contact the courier directly to inquire about missed delivery attempts. Typical delivery times are 2-3 business days within Victoria, 3-5 business days within NSW, QLD, and SA, and 7-10 business days within TAS, WA, and NT.
Purchases Made by Mistake:
Items purchased in error can be returned within 14 days for a refund or replacement, provided they are in their original packaging and unused. Refunds will exclude the original postage, handling fees, and a 5% administration fee. Return shipping costs are your responsibility.
Product Not as Described:
We guarantee that all items supplied are as described and fit for their intended purpose. If not, you may request a replacement or refund within 14 days of receiving the product. Items must be in their original packaging and unused for refunds to be processed.
For Marketplace Sellers/Third-Party Sellers Returns:
Products purchased from third-party sellers on our marketplace are fulfilled and shipped directly by them, not by HeyHey. Each seller has their own return policies and procedures. While some sellers align closely with HeyHey's return policy, others may have different terms. Please review the seller's return policy before purchase, as change of mind returns are at the discretion of the seller and may not always be accepted.
We strive to resolve any issues promptly and value your feedback on how we can improve our service. Please email us at support.us@sogainternational.com with any suggestions, advice, or complaints.
