✅ Key Features:
✅ Durable 18/10 Stainless Steel: Made from premium food-grade stainless steel inside and out for maximum durability, hygiene, and corrosion resistance.
✅ Double-Wall Foam Insulation: The double-wall structure with internal foam insulation slows down temperature loss, keeping contents warm or cold for hours.
✅ Space-Saving Side Handles: Strong metal handles on both sides provide convenient transport. When not in use, they rest flush against the body for efficient storage.
✅ Scratch-Resistant Base Design: The container walls extend slightly beyond the base to minimize abrasion and protect surfaces like tables or countertops.
✅ Secure Latching Lid: Dual latches lock the lid in place, with a third hook fitting into a welded slot for added security. A silicone gasket ensures an airtight seal, maintaining internal temperature and preventing external heat or cold from entering.
✅ User-Friendly Lid Handle: Features a tubular lid handle with a recessed finger space for easy, comfortable lifting.
✅ Indoor Use Recommended: Ideal for maintaining drink temperature over time but not designed for active transportation or outdoor conditions.
🛡️ Usage Guidelines & Precautions:
Do not overfill the dispenser to allow for safe handling and effective insulation.
Always keep the dispenser upright—do not tilt or turn upside down.
Do not submerge the entire unit in water; clean only by rinsing or wiping with a damp cloth.
Clean promptly after use, especially if filled with beverages like tea or coffee, to prevent staining or corrosion.
Not suitable for open flame or direct heat. This product is not designed for cooking or reheating.
📏 Specifications:
Capacity: 30L
Weight: 5.3 kg
Dimensions: 35 x 35 x 40 cm
Material: 18/10 Food-Grade Stainless Steel
Sizes Available: 30L
📦 Package Includes:
✅ 1 x SOGA Stainless Steel Insulated Dispenser
⚠️ Note: Heat retention will vary depending on environmental conditions, usage, and whether the dispenser is preheated. It retains heat up to 93°C for several hours, gradually cooling to around 35°C over 12 hours. For best performance, indoor use is recommended.
- UPC 9357641003732
- Brand SOGA
- Mfg Part # InsulatedPotwTap3103
Shipping Policy
We ship exclusively within the United States. Orders are processed within 24 - 48 hours, with an estimated delivery timeline of 7-15 business days after processing.
Before Returning an Item:
If you wish to return a product, please email us first at support.us@sogainternational.com. Our friendly customer service team will provide you with the return address and guide you through the return process. Please note, our warehouse functions primarily as a dispatch center and cannot accept returns or process sales.
Damaged or Defective Items During Transit:
If you receive a damaged item, we apologize for the inconvenience and will assist you promptly. We take utmost care in packaging our products securely with high-quality materials. For damaged items, you are entitled to a replacement or refund. To initiate the process, we may request photos and/or videos of the damaged item. Our team will review your claim and provide further instructions.
Faulty Items:
For minor issues, we provide spare parts. Major issues require the item to be returned for repair; if repair is not possible, a replacement will be provided. Please email us at support@heyhey.usa.com if you need to return a faulty or damaged item.
Change of Mind Returns:
You may return items for a refund or replacement within 14 days, provided they are in their original packaging and unused. Refunds will exclude the original postage, handling fees, and a 5% administration fee. Return shipping costs are your responsibility.
Late Shipment:
For delayed shipments, please email us at support.us@sogainternational.com for the tracking number. You can also contact the courier directly to inquire about missed delivery attempts. Typical delivery times are 2-3 business days within Victoria, 3-5 business days within NSW, QLD, and SA, and 7-10 business days within TAS, WA, and NT.
Purchases Made by Mistake:
Items purchased in error can be returned within 14 days for a refund or replacement, provided they are in their original packaging and unused. Refunds will exclude the original postage, handling fees, and a 5% administration fee. Return shipping costs are your responsibility.
Product Not as Described:
We guarantee that all items supplied are as described and fit for their intended purpose. If not, you may request a replacement or refund within 14 days of receiving the product. Items must be in their original packaging and unused for refunds to be processed.
For Marketplace Sellers/Third-Party Sellers Returns:
Products purchased from third-party sellers on our marketplace are fulfilled and shipped directly by them, not by HeyHey. Each seller has their own return policies and procedures. While some sellers align closely with HeyHey's return policy, others may have different terms. Please review the seller's return policy before purchase, as change of mind returns are at the discretion of the seller and may not always be accepted.
We strive to resolve any issues promptly and value your feedback on how we can improve our service. Please email us at support.us@sogainternational.com with any suggestions, advice, or complaints.
