✅ Key Features
✅ Premium Insulation for Temperature Control
The foam insulation keeps drinks hot for up to 12 hours (93°C), or cold for hours, making it ideal for large gatherings and events. Note: The insulation helps slow temperature loss but doesn't maintain a constant temperature.
✅ Sleek & Durable Design
Crafted from brushed stainless steel, the exterior resists fingerprints and smudges, keeping it clean and professional in any setting.
✅ Convenient Dispensing
Equipped with a drop handle, elevated spigot for easy pouring, and a locking lever for quick, hands-free dispensing. Perfect for high-traffic areas like buffets, offices, or large events.
✅ Large 12L Capacity
With a generous 12-liter capacity, this dispenser reduces the need for constant refills, making it great for serving large groups at weddings, offices, cafes, or outdoor events.
✅ Versatile Use
Ideal for home, cafes, buffets, hotels, schools, camping, and weddings. It's the perfect addition to any setting where hot or cold drinks need to be served to many people at once.
📦 Specifications
✅ Material: Stainless Steel
✅ Color: White
✅ Capacity: 12L
✅ Weight: 2.73 kg
✅ Dimensions: 27 x 27 x 49 cm
⚠️ Precautions
✅ Do not overfill the dispenser.
✅ Avoid tilting or placing it upside down.
✅ Clean with running water or a cloth; do not soak the product in water.
✅ Do not use the dispenser on direct heat sources like a stovetop or fire.
✅ For optimal performance, use indoors and keep in mind that the temperature holding time will vary based on environmental conditions.
🏷️ Package Includes
✅ 1x SOGA 12L Stainless Steel Milk Tea Beverage Barrel
- UPC 9357641019368
- Brand SOGA
- Mfg Part # VICDispenser12LWHT
- Color White
Shipping Policy
We ship exclusively within the United States. Orders are processed within 24 - 48 hours, with an estimated delivery timeline of 7-15 business days after processing.
Before Returning an Item:
If you wish to return a product, please email us first at support.us@sogainternational.com. Our friendly customer service team will provide you with the return address and guide you through the return process. Please note, our warehouse functions primarily as a dispatch center and cannot accept returns or process sales.
Damaged or Defective Items During Transit:
If you receive a damaged item, we apologize for the inconvenience and will assist you promptly. We take utmost care in packaging our products securely with high-quality materials. For damaged items, you are entitled to a replacement or refund. To initiate the process, we may request photos and/or videos of the damaged item. Our team will review your claim and provide further instructions.
Faulty Items:
For minor issues, we provide spare parts. Major issues require the item to be returned for repair; if repair is not possible, a replacement will be provided. Please email us at support@heyhey.usa.com if you need to return a faulty or damaged item.
Change of Mind Returns:
You may return items for a refund or replacement within 14 days, provided they are in their original packaging and unused. Refunds will exclude the original postage, handling fees, and a 5% administration fee. Return shipping costs are your responsibility.
Late Shipment:
For delayed shipments, please email us at support.us@sogainternational.com for the tracking number. You can also contact the courier directly to inquire about missed delivery attempts. Typical delivery times are 2-3 business days within Victoria, 3-5 business days within NSW, QLD, and SA, and 7-10 business days within TAS, WA, and NT.
Purchases Made by Mistake:
Items purchased in error can be returned within 14 days for a refund or replacement, provided they are in their original packaging and unused. Refunds will exclude the original postage, handling fees, and a 5% administration fee. Return shipping costs are your responsibility.
Product Not as Described:
We guarantee that all items supplied are as described and fit for their intended purpose. If not, you may request a replacement or refund within 14 days of receiving the product. Items must be in their original packaging and unused for refunds to be processed.
For Marketplace Sellers/Third-Party Sellers Returns:
Products purchased from third-party sellers on our marketplace are fulfilled and shipped directly by them, not by HeyHey. Each seller has their own return policies and procedures. While some sellers align closely with HeyHey's return policy, others may have different terms. Please review the seller's return policy before purchase, as change of mind returns are at the discretion of the seller and may not always be accepted.
We strive to resolve any issues promptly and value your feedback on how we can improve our service. Please email us at support.us@sogainternational.com with any suggestions, advice, or complaints.
