✅ Key Features
✅ Premium Stainless Steel Build
Made from #304 stainless steel—rust-resistant, strong, and durable. It retains its luxurious shine, is resistant to deformation or breakage, and is easy to clean.
✅ Thermal Insulation Performance
Keeps drinks hot for up to 6 hours
Keeps drinks cold for up to 8 hours
Ideal for tea, coffee, juice, and more, while preserving original flavor and freshness.
✅ High-Temperature Resistant Tap
The durable nylon resin spigot can withstand temperatures up to 200°C, ensuring safe and long-lasting use.
✅ Anti-Clog Groove Design
Specially designed interior grooves prevent liquid buildup at the bottom, allowing smooth and complete dispensing.
✅ Wide Temperature Tolerance
Heat resistance: up to 80°C
Cold resistance: down to -20°C
Excellent for use in varied indoor environments.
✅ Elegant, Functional Design
Bright, polished finish with a modern, luxe appearance—perfect for events, buffets, tea shops, cafes, catering services, and more.
⚠️ Usage & Care Instructions
✅ Do not overfill beyond capacity
✅ Keep upright—do not tilt or turn upside down
✅ Do not soak entire barrel in water; clean with a damp cloth or rinse with running water only
✅ Dry thoroughly after use to prevent corrosion
✅ Not designed for direct flame or stovetop heating
✅ Indoor use recommended for best insulation performance
✅ Heat retention effectiveness may vary depending on ambient temperature and whether contents were preheated
📐 Specifications
Capacity Box Dimensions (L×W×H) Weight
8L 27 × 27 × 39 cm 2.5 kg
10L 27 × 27 × 43 cm 3.0 kg
12L 27 × 27 × 48 cm 3.5 kg
14L 31 × 31 × 44 cm 3.5 kg
📦 Package Includes
✅ 1 x Stainless Steel Tea Barrel
- UPC 9357641033357
- Brand SOGA
- Mfg Part # BeverageDispenser14L
Shipping Policy
We ship exclusively within the United States. Orders are processed within 24 - 48 hours, with an estimated delivery timeline of 7-15 business days after processing.
Before Returning an Item:
If you wish to return a product, please email us first at support.us@sogainternational.com. Our friendly customer service team will provide you with the return address and guide you through the return process. Please note, our warehouse functions primarily as a dispatch center and cannot accept returns or process sales.
Damaged or Defective Items During Transit:
If you receive a damaged item, we apologize for the inconvenience and will assist you promptly. We take utmost care in packaging our products securely with high-quality materials. For damaged items, you are entitled to a replacement or refund. To initiate the process, we may request photos and/or videos of the damaged item. Our team will review your claim and provide further instructions.
Faulty Items:
For minor issues, we provide spare parts. Major issues require the item to be returned for repair; if repair is not possible, a replacement will be provided. Please email us at support@heyhey.usa.com if you need to return a faulty or damaged item.
Change of Mind Returns:
You may return items for a refund or replacement within 14 days, provided they are in their original packaging and unused. Refunds will exclude the original postage, handling fees, and a 5% administration fee. Return shipping costs are your responsibility.
Late Shipment:
For delayed shipments, please email us at support.us@sogainternational.com for the tracking number. You can also contact the courier directly to inquire about missed delivery attempts. Typical delivery times are 2-3 business days within Victoria, 3-5 business days within NSW, QLD, and SA, and 7-10 business days within TAS, WA, and NT.
Purchases Made by Mistake:
Items purchased in error can be returned within 14 days for a refund or replacement, provided they are in their original packaging and unused. Refunds will exclude the original postage, handling fees, and a 5% administration fee. Return shipping costs are your responsibility.
Product Not as Described:
We guarantee that all items supplied are as described and fit for their intended purpose. If not, you may request a replacement or refund within 14 days of receiving the product. Items must be in their original packaging and unused for refunds to be processed.
For Marketplace Sellers/Third-Party Sellers Returns:
Products purchased from third-party sellers on our marketplace are fulfilled and shipped directly by them, not by HeyHey. Each seller has their own return policies and procedures. While some sellers align closely with HeyHey's return policy, others may have different terms. Please review the seller's return policy before purchase, as change of mind returns are at the discretion of the seller and may not always be accepted.
We strive to resolve any issues promptly and value your feedback on how we can improve our service. Please email us at support.us@sogainternational.com with any suggestions, advice, or complaints.
